Problem

• Navigating intricate IRS laws and details posed challenges, leading to penalties.
• Manual resource allocation inefficiencies resulted in high operational costs.
• The data entry and calculation processes led to errors and inaccuracies in tax filings.

Approach & Solutions

• Leveraged CCH Axcess and UltraTax for efficient communication with the IRS.
• Automated IRS calls and correspondence management to streamline communication.
• Implemented EnQ to enhance efficiency and reduce the time for data analysis.
• Utilized tax software like CCH Axcess and UltraTax for accurate tax calculations.
• Provided comprehensive training on En Q to improve staff proficiency and ensure accurate tax filings.

Results

• Enhanced communication capabilities facilitated prompt responses to IRS inquiries.
• Efficient management of IRS correspondence minimized the risk of legal repercussions.
• Automation of IRS calls and correspondence management reduced the need for manual intervention.
• Time-saving tools and technology led to increased productivity and efficiency
• Enhanced staff training led to significantly improved accuracy in tax filings.

The tax resolution processes at Intellgus contributed to enhanced satisfaction and business success.